Management
Captain Full-time

Baker’s Donuts time

Baker’s Donuts time is a cafe retailer in Malaysia since 2007 specializing in donuts and coffee. It also offers seasonal donuts that come in a variety of non-traditional shapes, including hearts, pumpkins, eggs and snowmen. In addition, the Company offers a number of products through wholesale channels, including Danishes, honeybuns, fruit pies, mini-crullers and chocolate products, packaged as individually wrapped snacks or packaged in snack bags. The Company's beverage program includes drip coffees, iced coffees, both coffee-based and non-coffee-based frozen drinks, juices, milks, water, frozen/blended beverages and packaged and fountain beverages

Main job tasks and Responsibility:

  • Always greet and welcome guests promptly in a warm and friendly manner.
  • Always thank and give fond farewell to guests conveying anticipation for their next visit.
  • Assist guest with table reservation.
  • Assist guest while seating.
  • Ensure guest are serviced within specified time.
  • Has a good knowledge of menu and presentation standards.
  • Speak with guests and staff using clear and professional language, and answer phone calls.
  • Able to answer any questions regarding menu and assist with menu selections.
  • Able to anticipate any unexpected guest need and reacts promptly and tactfully.
  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
  • Serve food courses and beverages to guests.
  • Set tables according to type of event and service standards.
  • Record transaction / orders in Point of Sales systems at the time of order.
  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Check with guests to ensure satisfaction with each food course and beverages.
  • Responsible for clearing, collecting and returning food and beverage items to proper area.
  • Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
  • Present accurate final bill to guest and process payment.
  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
  • Ensures that hotel brand standards and SOP's are consistently implemented.
  • Work with fellow  staffs and manager to ensure that the restaurant achieves its full potential.
  • Completes the daily responsibilities that are set for each individual shift.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Conducts monthly inventory checks on all operating equipment and supplies. 
  • Take an active role in coaching and developing junior staff.
  • Any other duties related to food and beverage service assigned by the manager.

Education and Requirments:

  • Good command in both spoken and written English.
  • Should have pleasing personality.
  • Excellent guest service skill.
  • Good knowledge of food and beverage service.

Key competencies:

How to apply:

Candidate Interested please submit your CV and Cover Letter to address or via email below:

Note: Only shortlist will be contanct for interview and documents will not return.

Contact person            : Baker’s Donuts time

Address                       : No.66, St. 306, Sangkat Boeng Kang Kong, Phnom Penh

Email                           : bakerstimes@gmail.com

Job Overview
Close Date
31-Jul-2017
Location
Phnom Penh
Gender
Both
Hiring
01
Qualification
Bachelor degree
Contact Information
HR Department
N/A
No.66, St. 306, Sangkat Boeng Kang Kong, Phnom Penh
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