Hotel/Restaurant
Front Office Supervisor Full-time

HR Consultant www.somnienghr.com

About Company Profile

Main job tasks and Responsibility:

-         Ensure outstanding customer care at all times.

-          Maintains a friendly, cheerful and courteous demeanor at all times.

-         Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 

-         Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

-         Supervise daily shift process ensuring all team members adhere to standard operating procedures.

-         Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.

-         Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

-         Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

-         Assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.

-         Cross Check all billing instructions are correctly updated 

-         Ensure Front office log book and hotel log book is always updated and actioned upon.

-         Assist all departments in servicing the guests during high volume periods.

-         Takes responsibility in the absence of the Duty Manager  /Front office manager

-         As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.

 

-         Performs other duties as assigned, requested or deemed necessary by management.

Education and Requirments:

Job Requirement

Be Responsible with of Work

Duties   Respect Time Schedule of the Company

Take care of Front Office

be able to work as a group

Good in Knowledge   with Communication

Fluency in khmer can Understand of English

 

1 year Experience of Front office

Key competencies:

If you interested, Please submit your Cover Letter & CV and Send to

Email: cvhrcs@gmail.com

Tel: 011 82 9993 / 093 82 9993 / 088 27 99993

 

 Address: # 23 D, Street 11 Az, Sangkat Touk  Thla , Khan Sen Sok , Phnom Penh, Cambodia.

How to apply:

បើមានចំណាប់អារម្មណ៍  សូមផ្ងើប្រវត្តិរូបសង្ខេបរបស់អ្នកតាមរយះ​

Email : cvhrcs@gmail.com   ឬមកដាក់ពាក្យនៅការិយាល័យផ្ទាល់

Tel: 011/093 82 9993          

Address: # 23 D, St 11 Az , Sangkat Touk  Tla , Khan Sen Sok , Phnom Penh     Cambodia.

 

 

Job Overview
Close Date
08-Dec-2017
Location
Phnom Penh
Gender
Both
Hiring
3
Qualification
Bachelor Degree
Contact Information
CV
093829993
#23D,Stree11Az,Sangkat Toek Thla Khan Sen Sok Phnom penh
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