Management
PRODUCT MANAGER Full-time

EXO Travel Cambodia www.exotravel.com

EXO TRAVEL is the leading destination management company (DMC) in Asia, operating in Cambodia, Vietnam, Thailand, Laos, Myanmar, Indonesia, Japan, China, Malaysia and Singapore. We provide travel services for tour operators, travel agents, event organizers and individuals from around the world. 

EXO TRAVEL (Cambodia) is currently looking for a potential candidate to fill in the position of Product Manager based in Phnom Penh

Main job tasks and Responsibility:

Product Development

  • Produce an annual plan for product development in consultation with the General Manager and EXO Head Office.
  • Create, develop, update and constantly improve EXO Travel’s programs, touring itineraries and unique tours in your country.
  • Design and cost bids and tenders.
  • Develop and improve travel products in the destination through regular site inspections.
  • Regularly evaluate and review current and new products. Create, review and update Annual Product Range for Tariff.
  • Train the EXO team on new product; create modules for sales and marketing’s understanding of the destination.

Contracting & Suppliers relation

  • Negotiate and secure best in industry rates for preferred hotels and high-volume suppliers.
  • Coordinate to cost and quote selected programs for existing and potential clients at competitive prices.
  • Meet with suppliers to ensure proper delivery of product.

Back Office & Database Management

  • Ensure all tariff programs and agent brochures are correctly inputted into Tourplan.
  • Run regular reports to understand what products and services are being booked by clients.
  • Hold regular meetings with sales and reservation managers to ensure system is working smoothly and meets internal requirements.

Marketing and Communication

  • Provide Group Marketing with new products, relevant travel and tourism news and marketing ideas to feed our print publications, e-newsletter and social media endeavors
  • Prepare webinars as per Exo Group’s schedule.
  • Represent Exo Travel at travel trade shows, seminars, road shows and events when requested
  • Communicate to clients on how their tours can better benefit the destinations.

Communication with clients

  • Provide product advice and expertise to new and existing agents.
  • Work closely with new agents and key agents to advise and assist on product selections and pricing for websites, brochures and tariffs.
  • Work closely with sales managers to help provide information and presentations that will win new business accounts.
  • Provide Head Office and sales teams with regular updates on ‘what’s new’ in your destination.
  • Be a “Knowledge Bank” for the whole office and the “go-to” person for ideas and inspiration.

Education and Requirments:

  • Bachelor’s Degree or higher in Tourism Business, Marketing, or other related field.
  • Minimum 5 years of Experience in tourism, product management, tour guiding, sales, marketing or a similar role.
  • Travel industry knowledge.
  • Team player with a positive, dynamic personality.
  • Passion for the places, people and culture of destination.

Skills

  • Good command of both written and spoken English.
  • Excellent product and destination knowledge.
  • Understanding of the market trends.
  • Ability to understand and adapt to Asian culture.
  • Knowledge of Responsible Tourism principles
  • High degree of customer orientation.
  • Strong organization, prioritization & interpersonal skills.
  • Computer skills (MS Office).

Key competencies:

How to apply:

Please send a CV and detailed cover letter with expected salary by email telling us why you are the right person for the job to: ponlok@exotravel.com

Only shortlisted applicants will be notified for an interview.  Thank you.

Closing Date: December 10, 2017

Job Overview
Close Date
16-Dec-2017
Location
Phnom Penh
Gender
Both
Hiring
01
Qualification
Bachelor’s Degree
Contact Information
Mr Thong Ponlok - HR & Admin Department
Tel: +855 (0) 23 218 948 Mob: +855 (0) 15 551 223
2nd Floor, No. 111, Norodom Blvd, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh
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